Frequently Asked Question
What is Stripe Connect, and how does it benefit our organization?
Stripe Connect is a payment platform that streamlines managing transactions. By automatically deducting transaction fees, it ensures more accurate fee reporting and reduces accounting time. It provides transparent tracking of donations, making financial management simpler and more efficient.
How does Stripe Connect handle transaction fees?
The platform automatically deducts fees at the time of each transaction, eliminating the need for manual accounting. This ensures that the reported donations and fees always match, reducing errors and discrepancies.
Will this new setup affect how we receive donations?
No, you will continue to receive donations seamlessly. However, you need to link your Stripe account by May 22nd to avoid interruptions.
Where can we find more information about using Stripe Connect?
Stay tuned for the upcoming email that will walk you through the setup process. In the meantime, you can visit Stripe’s website for additional resources or reach out to our support team with specific questions.
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What happens if we don't link our Stripe account by May 22nd?
To ensure there are no interruptions in receiving donations, linking your Stripe account before this date is important. If you have any issues or need assistance, please contact our support team.
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How is This Different from Our Current Setup?
Currently, ViewSpark uses API keys to connect your Stripe account, requiring manual handling of transaction fees and payouts. By switching to Stripe Connect, you will benefit from:
Automatic Fee Deduction: Simplifies accounting and ensures transparency.
Streamlined Payouts: Direct transfers to your bank account, reducing delays.
Enhanced Security: Advanced features to protect your transactions and donor information.
Improved Reporting: Access detailed transaction reports and insights.At present, transaction fees are charged at the end of the month. With Stripe Connect, fees will be automatically deducted at the time of donation, streamlining the process for you and your accounting team.
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What types of ViewSparks are successful?
Our clients find that the more real and raw the update is, the better. No polished and edited videos. No fancy graphics. Just real personal updates, often in the form of selfie video on the scene of program work.
How much does ViewSpark cost?
As fundraisers, we want to make sure ViewSPARK™ is accessible to all types of organizations. ViewSPARK™ is a low monthly subscription, based on your needs. Call us or sign up for a free demo today and we can give you an estimate on the spot. We’re so confident that you’ll quickly recover your costs that we don’t require a lengthy contract. You can cancel your service at any time — but we know you won’t need to.
How is ViewSpark different than other mass communication softwares?
ViewSPARK™’s core feature is the ability to capture and share real-time content. This sets your communication apart from generic email templates, stock photos, and thermometer-type gadgets that exist. Real, raw content builds direct connection and stronger relationships with donors. It makes them feel like a real partner in your work. We like to call it “bringing them into the inner circle.” This has proven to build deeper relationships and bring in more value to the organization overall.
How much time does it take to run ViewSpark? I'm already stretched thin.
Our average user invests only 7 minutes a week in using ViewSPARK™ successfully. You don’t need more staff or specialized staff to do more and raise more.
to donors and raise more money.
